Coronavirus Disease (COVID-19) Updates and Support

Sterling is committed to our mission of providing the foundation of trust and safety our clients need to create great environments for their most essential resource, people. As we all continue to navigate our way through the pandemic of the novel coronavirus, COVID-19, Sterling is taking all necessary precautions to protect the health and safety of our employees, clients, partners and the communities in which we live and work. 

Sterling is also enacting the necessary contingencies for our business operations throughout the world. We will use this website to keep you informed of these actions. Please see below for the latest information, which will be updated daily. 

We assure you that we are doing everything in our power to continue serving you and carrying out our mission of providing services that build foundations of trust and safety, create great work cultures and protect people.  

A special message from our CEO

March 24, 2020 - Sterling CEO Josh Peirez speaks about the steps our company has taken to continue to fulfill our mission of providing a foundation of trust and safety for our clients. We are here to support you in any way you need so that you can keep your organization moving through this difficult time. Please contact us here.

Sterling Clears Path For Background Screenings Amid COVID-19

Read The Statement

Updates by platform & location

Our business continuity plan (BCP) has an action plan for a pandemic scenario. As we monitor the situation day by day, and hour by hour, we are walking through the necessary steps as outlined in our BCP, including leveraging our offices and employees around the world to distribute work as needed. We continue to evaluate the situation and refine our plans, location by location.


If you have any questions, need advice, or just want to talk, contact your Client Success Partner or reach out to us here. If you're a candidate and have questions about your own background check, please click here.

At Sterling, we believe everyone has the right to feel safe. Our clients rely on us for more than just background screening and identity services. We are here to provide unrivaled client support so you get answers to all of your questions and our HR, compliance and industry experts bring deep market expertise to help you navigate difficult decisions and challenges.